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FREQUENTLY ASKED QUESTIONS
ALL ABOUT PRODUCTS
FACEMOUNT ACRYLIC ART PRINTS
Clean, borderless, vibrant glass like surface acrylic wall prints with light refracting effects that brightens and enriches the image colors and subject matter. The perfect choice for brilliant images and a great alternative to traditional photographic prints.
Our facemount to acrylic process is like nothing else being offered on the market today. Our acrylic prints are sure to bring out the best in your photographs by enhancing vibrant colours, accentuating clear crisp details, and adding a three-dimensional look second to none.
- printed onto professional photographic paper
- metallic or gloss finish
- mounted to 1/8" framing graded acrylic
- protective UV coating
- Premium Aluminum DiBond Back
- recessed frame applied to the back for floating hanging
FRAMED MATTED PRINTS UNDER GLASS
Transform your home into a gallery space with our prints under glass with matte options. Our mattes are custom cut using the highest quality card that won’t discolour over time.
- high quality white archival map - custom cut in house
- standard matte border 3" on either side (6"total)
- matte overlaps your print by 1/8" on all sides
- low reflective glass used
PAPER PHOTOGRAPHIC PRINTS
We offer a wide variety of photographic paper options for your photo prints, from traditional RC high quality photo papers to 100% rag fine art papers. Whatever your subject matter, we have the right paper to showcase every detail you capture.
Luster Photo paper
- A Premium-quality, resin-coated 300 gsm inkjet photo paper thicker and more durable.
- This latest generation paper is 11.5 mil. thicker than previous generation papers.
- The slightly textured, satin (or luster) surface is similar to the E-surface photo papers of the past and was popular for use in darkroom printing.
- The print surface of this paper will not show fingerprints or reflective glare like gloss surface papers.
- Excellent ink retention properties allow for an exceptionally large colour gamut resulting in brighter, saturated colours and realistically accurate skin tones.
Fine Art Paper
- Also referred to as photo rag this paper is ideal for art reproductions and fine art photographs.
- Slightly textured 100% cotton acid and OBA free, PH neutral paper for a long print life.
- Heavy weight - 315 gsm.
METALLIC PHOTO PAPER
- Produces vibrant metallic high gloss images that adds a distinctive look to fine photographic prints.
- Perfect medium for discerning professionals producing photos for portraits, commercial displays and competition prints.
- Slight warm tone 11.5 mil, 300 gsm photo paper with a distinctive pearlescent high gloss surface.
- Exhibits rich dense blacks, with a superb colour gamut and contrast range.
- Highly resistant to scratches.
- Give the illusion of an almost 3-D look and feel.
Baryta Photo Paper
- Give your prints a traditional darkroom look with our Baryta professional photographic paper.
- Excellent black density and great image sharpness.
- Perfect for professional Photographers in all photographic fields of business.
- 310 gsm museum grade Baryta photo paper.
- Satin finish.
- Ideal for both black & white and/or colour prints.
What is your average Turnaround time?
Our average turnaround time for printed products is between 5-7 business days and 7-10 business days for facemount to acrylic and framed prints however, depending on order volume our turnaround time might be a little quicker or longer.
If you require your order by a specific date please contact us to confirm. From mid-November to Mid-January the production times may also increase due to the holiday season. Please note shipping time is extra.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
Your order may be cancelled and a full refund issued as long as your order has not gone into production. Our production times vary and can commence anywhere from an hour after receiving your order to several days. If you must cancel your order please contact ASAP by e-mail.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
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